LPCHECK FAQLPCHECK Frequently Asked Questions
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Can I take the test regardless of my licence country?
Currently you can take the test if your licence is issued by one of the following countries:
Austria,
Croatia,
Cyprus,
Czech Republic,
Denmark,
Estonia,
Finland,
France,
Germany,
Greece,
Iceland,
Ireland,
Italy,
Latvia,
Lithuania,
Luxembourg,
Malta,
Netherlands,
Norway,
Poland,
Portugal,
Serbia,
Slovenia,
Spain,
Sweden,
Switzerland
What kind of certificate will I get?
We are a language assessment body registered in Malta so you will receive a certificate issued by us, on behalf of Transport Malta. You can use this with your local authority to get your language proficiency level entered in your licence. See above for the licence countries where the certificate will be recognized.
You can see our authority approval here.
ICAO rating scale, holistic descriptors, what are you talking about?
Check this official document
I am good, but I can’t know everything. What happens if an answer is wrong?
No worries, we grade your English and not your theoretical knowledge. So even if you failed your last PPL theoretical test you are ready to take your language proficiency check.
Somebody entered the room during the test, what now?
This would invalidate the test. Make sure you are undisturbed. If it still happens you will be asked to retake the test at our expense.
Please understand that we can offer that free retake only once so hiring a babysitter for the duration of the test might be a business case.
How long does the test take?
It depends on the length of your answers but calculating 50 minutes drags you on the safe side.
I am concerned when it comes to online payments
We use one of the biggest providers for online payments – Stripe. We do not store your credit card information and do what's necessary to protect your data.
For more information see our Privacy Policy.
When will I receive the test results?
We guarantee 4 working days after you take the test - interview done. However if you need it earlier give us a heads up and we’ll make it happen faster.
I don’t like my passport pic why do I need to show it to you?
At some point we need to check it’s you taking the test. You wouldn’t believe how creative people got in the past to avoid taking the test and still get the LP endorsement.
I am scared my internet connection fails during the test!
If the connection drop is only for a few minutes you should be able to simply continue the test when it becomes available again. But if, for example, your computer crashes no worries – your test progress is saved constantly so if you let us know about that mishap we will be able to provide another login link to let you continue from where you were interrupted.
However, we do recommend a stable (no public WiFi) braodband connection.
What happens to my valuable data?
We care for your data – a lot. The authorities require us to store the test results and audio/video recordings for 7 years. They will be deleted afterwards and additionally all those files are stored encrypted in the meantime. The connection to the test system is protected by TLS (i.e. SSL), so the "transmission line" is also encrypted.
On which tasks does your assessor put a special emphasis on?
The answer to that question is laid down in the official document
Please note: You can play each of the questions and tasks twice. However, please keep in mind that if you play a large part of the questions twice, the examiner must assume that you may have difficulties in understanding the topic and this may affect your grade. So, if you think you understood everything important the first time, you do not need to play the question a second time.
Can the examiner tell what level I will get immediately after the interview?
The examiner is very concentrated during the test to comply with all the requirements of the authority and us as a test provider, and at the same time has to adjust to the candidate, so he has no capacity to evaluate what is said at the same time. The examiner therefore listens to the interview at least once more and then evaluates it calmly in order to arrive at a result that is as accurate as possible. As already mentioned, we guarantee a maximum processing time of four working days.
I do not agree with the results - can I appeal?
Of course you can (but only if you are graded level 3 or below), with the authority overseeing our test system - Transport Malta. Appeals .have to be made to the Director General for Civil Aviation within 20 days of receiving the result of the test as stated in the Air Navigation Act. If there is an appeal the Chief Language Specialist will be appointed to hear the test audio recordings to assess your proficiency. His/her decision will be final.
The whole appeal process can be found here in PEL notice 57.